Ship Agency
Full port-call management for owners and charterers: pilots, tugs, berths, terminals and government agencies coordinated from ETA to sailing.
Ship agency & shipping logistics
Port calls managed from ETA to all-fast to sailing.
Agency and logistics support for vessel owners, operators and charterers at every Australian port, coordinated by a team that knows ships first-hand.
Services
Everything a vessel needs while it's here.
We keep pilots, tugs, terminals and government agencies aligned so your ship spends less time alongside and more time earning.
Ship Spares Logistics
Collection, clearance, storage and on-board delivery of urgent spares and marine equipment, because a late part means an idle ship.
Customs Clearance
Import and export documentation for spares, equipment and ship supplies, prepared correctly first time to avoid holds and inspections.
Warehousing
Secure storage in our own facilities with live inventory tracking, so consolidated spares are ready to go the moment your vessel arrives.
Marine Logistics Coordination
Consolidation, distribution and last-mile port delivery planned around the vessel's rotation, across any Australian port.
Cargo Charter
Urgent air and sea charter for oversized, hazardous or time-critical cargo when scheduled services are too slow.
Learn moreHow a port call works with us
Four steps, one team, no surprises.
- 1
Appointment & proforma
Send the vessel, port and ETA. We confirm by return with a clear proforma disbursement account.
- 2
Pre-arrival
Berth, pilots, tugs, customs, biosecurity and immigration lined up, with crew, spares and stores scheduled around cargo.
- 3
Alongside
On-the-ground attendance and live updates to master and office while everything runs in parallel.
- 4
Sailing & final DA
Clearance, departure, and a transparent final disbursement account with all supporting vouchers.
Why owners choose us
The difference ex-seafarers make.
Founded by maritime professionals
We spot the operational snags early because we've lived them on board.
Fast response
Round-the-clock communication and quick coordination when something is urgent.
Nationwide network
One contact for multiple ports, with the same standard everywhere.
Transparent communication
Regular, proactive updates at every stage, with no chasing required.
Tailored, not templated
Plans built around your schedule, cargo and priorities.
Vessels we support
- Bulk carriers
- Container ships
- General cargo ships
- Tankers
- Offshore support vessels
- Ro-Ro vessels
- Project cargo ships
- Government & research vessels
Our coverage
42 ports. One agent, around the whole coastline.
We attend vessels at every Australian port, run from Sydney with a second office in Perth. These are the ports we're called to most.
- Ports
- 42+
- States & territories
- 7
- Offices
- 2
- Operations
- 24/7
NSWNew South Wales
VICVictoria
QLDQueensland
WAWestern Australia
SASouth Australia
TASTasmania
NTNorthern Territory
Not on the list? We still cover it.
Port not listed? We attend every Australian port.
FAQ
Ship agency questions, answered
What shipping logistics services do you provide in Australia?
Vessel agency, husbandry, cargo coordination, freight forwarding, customs clearance, port operations support and supply-chain services, for both domestic and international movements.
Which ports do you operate in?
Every Australian port, from the major gateways such as Sydney, Melbourne, Brisbane, Fremantle, Adelaide and Darwin to regional and bulk terminals.
What types of cargo can you handle?
Containerised, bulk and breakbulk cargo, oversized and project cargo, dangerous goods, offshore supplies and urgent time-critical consignments.
What exactly do ship agency services include?
Arranging arrivals and departures, berth bookings, pilots and tugs, port and government documentation, crew support, customs, bunkers and stores, and making sure the call complies with Australian regulations.
Do you support international shipping?
Yes. We coordinate import and export logistics, customs procedures and port clearances for vessels and cargo on international routes.
Can you help with urgent shipments?
That is a large part of what we do: emergency spares, urgent vessel support and priority freight are handled around the clock.
Which industries do you work with?
Mining, oil and gas, offshore energy, construction, agriculture, manufacturing, defence, marine and general international trade.
Looking for an agent in Australia?
Share your next port call and we'll send a proforma and plan.